Make Mine Vanilla

Solve your gift shopping dilemma with the Vanilla MasterCard®Gift Card. Don't know what size or color to buy? You don't have to with the Vanilla MasterCard Gift Card because one-size-fits all. Give it to anyone on your gift list and let them decide what to buy. That way you know they're getting something they'll really love.

What is the Vanilla MasterCard Gift Card?

Vanilla MasterCard Gift Card is a prepaid gift card. It's welcomed at millions of locations that accept MasterCard debit cards, including retail stores and online merchants.

Making a purchase is easy

  1. Just present your card to the cashier

    At the time of purchase, give the card to the cashier and sign the receipt or push "credit" on the keypad. You may also select a PIN of your choice to use your Card for a debit transaction. Click here to learn more about selecting your PIN.

  2. Know your card balance

    Know your card balance before you shop, as merchants cannot determine the balance on your card. If you try to purchase an item of greater value than your card balance, your card will be declined. You can check your card balance online for free at www.getcardbalance.com or by calling 1.800.680.5938 customer service, 24/7.

  3. Using two forms of payment

    To purchase an item that costs more than the balance on your card just use a second payment method such as cash, check or other credit or debit card for the difference. Let the cashier know how much you will pay with each type of payment when you make your purchase.

For general information regarding your Vanilla MasterCard Gift Card, contact us at www.getcardbalance.com or 1.800.680.5938.

The Card is a prepaid gift card that can be used anywhere that accepts MasterCard debit cards.

TERMS AND CONDITIONS ARE APPLIED TO GIFT CARDS. See Cardholder Agreement for further details.


Vanilla MasterCard Gift Cards are issued by The Bancorp Bank pursuant to a license from MasterCard International Incorporated. The Bancorp Bank; Member FDIC. Cards are distributed and serviced by either ITC Financial Licenses, Inc. or IH Financial Licenses, Inc., depending on the state or territory in which the Card is purchased. ITC Financial Licenses, Inc. is a licensed money transmitter by the Banking Department of the State New York. The Cards are not redeemable for cash except where required by law. By accepting or using the Card, Cardholder agrees to be bound by the Cardholder Agreement. Cardholder agrees to notify the Issuer immediately if this Card is lost, stolen or used without permission. For customer service, balance information, to clear your PIN, or to request a replacement Card, logon to this website or call
1.800.680.5938. Expired Card will be replaced upon request. Card funds never expire.

*The Card may be used in the U.S. and District of Columbia wherever Debit MasterCard or PULSE cards are accepted. The Card may not be used outside of the U.S. or the District of Columbia including Internet and mail or telephone order merchants outside of the U.S. or the District of Columbia.

Due to changes in applicable law, Vanilla MasterCard Gift Cards purchased after March 31, 2012 may not be used for international transactions or purchases. You may use Vanilla MasterCard Gift Cards for domestic U.S. transactions or purchases only.

Texas customers click here for information about filing complaints about our money transmission or currency exchange product or service.


The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding ITC Financial Licenses, Inc. at Commissioner of Financial Regulation, Attention: Consumer Services Unit, 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, phone 888-784-0136.